Shipping policy
At Nylvex, we're committed to getting your order to you as quickly as possible. Please read our shipping policy below.
1. Processing Time
All orders are processed within 2-5 business days, excluding weekends and holidays. You'll receive a tracking email once your order has shipped. During high-volume periods, processing may take an additional 1-2 days.
2. Shipping Methods & Rates
We offer free standard shipping on all US orders.
- Estimated delivery: 7-14 business days after processing
- We ship to addresses within the United States only
3. Tracking Your Order
Once shipped, you'll receive an email with your tracking number. Tracking typically becomes active within 24-48 hours of receiving your shipping confirmation.
4. Damages & Issues
If your order arrives damaged or incorrect, contact us within 7 days of delivery at nylvex.info@gmail.com and we'll make it right.
5. Incorrect Addresses
Please ensure your shipping address is correct at checkout. Nylvex is not responsible for orders shipped to an incorrectly provided address.
Contact
For any shipping questions email us at nylvex.info@gmail.com